1. Digital Services
Since CAptain provides digital products and instant-access services, refunds may be limited once access has been granted.
2. Eligible Refunds
Refunds may be considered in cases such as:
- Duplicate payment
- Technical failure preventing access
- Incorrect billing due to platform error
3. Non-Refundable Cases
Refunds are generally not available for:
- Change of mind
- Partial usage of subscription period
- Lack of usage after purchase
- Dissatisfaction based on expected marks/results
4. How to Request
Contact us at consciousxhq@gmail.com with payment details and issue description.
5. Review
Refund requests are reviewed case-by-case.